SLS Dental Clinic
At SLS Dental Clinic, we respect your right to privacy and your control over your personal information. This Data Deletion Policy explains how you can request deletion of your personal data from our records.
1. Your Right to Request Data Deletion
You have the right to request the deletion of:
- Personal identification details (Name, Phone number, Email, Address)
- Website inquiry records
- Online appointment booking details
- Marketing communication records
- Website account information (if applicable)
2. Medical Records Exception
Please note:
Dental and medical records may be retained for a mandatory period as required by healthcare regulations, legal obligations, or professional standards.
Such records cannot be deleted immediately if:
- Required for legal compliance
- Needed for ongoing treatment
- Required for insurance or audit purposes
After the legally required retention period, records may be securely disposed of.
3. How to Request Data Deletion
To request deletion of your data, please contact us with the following details:
- Full Name
- Registered Mobile Number / Email
- Description of data you want deleted
- Proof of identity (if required)
Send your request to:
99057 60849
4. Processing Time
- We will review and respond to your request within 7–15 working days.
- If your request is approved, eligible data will be permanently deleted from our active systems.
- You will receive confirmation once the deletion process is completed.
5. Data Security
Once deleted, the data cannot be recovered. We ensure secure deletion methods to prevent unauthorized access.
6. Third-Party Platforms
If you have interacted with us through third-party platforms (such as social media, appointment booking apps, or payment gateways), you may need to request deletion directly through those platforms as well.
Contact Us
For any data-related concerns:
SLS Dental Clinic
99057 60849